NATIVES OF THE EARTH FOR QUALITY AND INNOVATION.

NEQI provides cleansing & nourishing products as well as fashion face coverings. With growing demand in personal care segment, NEQI offers simple yet effective solutions driven by innovation, a modern lifestyle as well as highest quality. The product portfolio stands for purity, honesty, and style. Further, sustainability is one of the core assets of NEQI’s brand DNA. All products are 100% vegan in respect for humanity, nature as well as animals.

NEQI - Neck-ee

The production sites of NEQI products are chosen wisely regarding safety and quality standards, applying to international regulations. The face masks are made in Vietnam. The hand cleansing gels are made in the UK. The hand foaming soap is made in Germany.

a.    What sizes are available?

The face masks come in different sizes for the whole family: kids, S-M (typically women), M-L (typically men).

b.    Which sizes to choose?

The sizes are classified by the distance nose to chin. For the S-M products, the nose chin distance should be 14cm. M-L fits for a distance of 15.5cm from nose to chin. The kids size corresponds to 12 cm nose to chin.

Recommendations: Kids size fits for children from the age of 6-10. adult women usually wear S-M, adult men M-L.

c.   How many face masks come in a pack?

Most NEQI face masks are offered in a pack of three, with the exception of the limited edition Glitter style. Each pack contains the same sizes as well as colour. A mix, that contains different sizes and styles is not available so far.

d.    Do NEQI face masks have a wire for people with glasses?

No. The NEQI face masks do not have a wire integrated. But the availability of different sizes makes for comfortable fitting, with or without glasses.

e.    What is the composition of the fabric?

53% polyester, 45% cotton, 2% spandex. The face masks consist of three layers. The limited Christmas edition differs regarding the composition of the fabric.

a. What are the washing instructions?

Machine washable at 60°C.

Dry flat, do not tumble dry.

b. Do they shrink after washing?

In case the NEQI masks shrink after washing, just stretch them with you hands and they will go back to the initial size and shape very quickly and easy. There is a general recommendation by the World Health Organization to wash reusable face masks at least every second day – in the case of heavy use and external pollution, each day.

a.    What is Which? 

Which? is UK's largest independent non-profit institution whose aim is to provide and publish independent product reviews - always with the consumer in mind. With over 1 million members and supporters, Which? is the largest independent consumer body in the UK.

Learn more about our results in our Which? Best Buy article here.

a.    Is the stock located in the UK?

Yes, NEQI has a warehouse located in the UK, in Berkshire. Further there is also a warehouse in Germany close to Munich.

b.   Where are NEQI face masks available for end consumers?

Online via https://www.neqi.co.uk/. Offline and online the products are listed in many retailers such as Amazon, Douglas, Boots, Ocado and many more across Europe.

c.     Where are the NEQI face masks available for wholesale?

The products area vailable for wholesale on our wholesale store at shop.new-flag.co.uk or by contacting orders@new-flag.co.uk